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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ray Catayas

Ray Catayas

May 17, 2023

5  out of  5 rating by Ray Catayas
"I remember looking for an insurance company a couple years ago. I did a link looking for reasonable rates, the first to call was an agent name Kendall she spoke with a caring approach with specific questions. I just felt very comfortable and secure with the results she provided for me. Even though I have multiple friends that are agents with State Farm I chose this firm due to affordable rates and the office staff that KAIT has is very good. Now moving forward Kendall has now also moved forward and her replacement for my contact has been Myrna who is also a gemstone, the staff that Kait has is remarkable with handling my needs which shows me that they are an excellent team. Thank You again Kait, Myrna and the rest of the team for reassuring my choice. Btw I have never met these remarkable people in person yet."

Eric Landaverde

May 11, 2023

5  out of  5 rating by Eric Landaverde
"Good customer service thank for the help good team"

Mikey Gallop

May 2, 2023

5  out of  5 rating by Mikey Gallop
"Myrna is super helpful and responsive and she was able to deliver the auto coverage that was right for my situation. They are a great team!"

Michael Hanrahan

April 19, 2023

5  out of  5 rating by Michael Hanrahan
"Outstanding help from Matei Tudor at Kait Hamilton's office in Santa Barbara. Matei took all the time I needed for a complete explanation of coverage I would need for my truck. Excellent customer service."

Tristin Sherman

April 18, 2023

5  out of  5 rating by Tristin Sherman
"Kait and her team go above and beyond for their clients. After my car accident I was able to get the claim filed right away, an appointment to get my car fixed and my rental car the next day. Kait and her team made the process as streamlined and easy for me as possible. They even called to check in with me throughout the process and afterwards to check in."

jazmin Carlos

April 14, 2023

5  out of  5 rating by jazmin Carlos
"I had a great experience with Matei, he was very informative and great customer service. Highly recommended. Thank you for all your help!"

Madison Heard

March 27, 2023

5  out of  5 rating by Madison Heard
"Myrna was so approachable, patient and accommodating! Highly recommend working with this team if you're on the market for a new insurance agent!"

Steven Lovelace

March 11, 2023

5  out of  5 rating by Steven Lovelace
"Kait and staff provide great customer service and are exceptionally proactive with the needs and requests of their clients. I moved out of the area yet I maintain my relationship with them because they do a great job for me. When I call, Myrna treats me like family. As a rule, I am critical of the concept of insurance, but if I must, I will go to Kait and crew, they do this the right way."


March 11, 2023

5  out of  5 rating by Elliot
"Switched over from Allstate, my insurer of 18 years, because I finally realized I was being overcharged for less than stellar coverage! With State Farm I’m not only saving $10/month, I also have way higher coverage limits - talk about value! I loved that I could easily get a quote online over the weekend and then got quick follow up Monday morning from Tony. It was a couple days before I could get back to Tony, but he was professional, efficient, and knowledgeable, and when I had a couple of questions he wasn’t sure of, he only had to put me on a very brief hold before coming back with the information I needed. I’m looking forward to being a State Farm customer and am now confident I’m getting the coverage I need for the best possible value. Thank you! Updating this a year later to say that I’m still so happy with my decision to switch over to State Farm. Myrna has assisted us with not just one but now TWO claims in the past several months has been so diligent and responsive every step of the way; she stays in touch and always keeps her word, whether that is calling me back or following up with the State Farm claims dept or touching base with the repair place. I feel so well taken care of and her diligence has taken so much stress off my plate. These are literally the first two auto insurance claims I’ve dealt with in my 19 years of driving, and I had no idea it could be so simple and painless. I’m sure not every person has it this easy when filing claims with their car insurance, but you can bet you will if you’re working with Myrna and the rest of Kait’s team!"

Salvadore Solorio

March 10, 2023

5  out of  5 rating by Salvadore Solorio
"I needed a proof of insurance documentation and was immediately taken care of by Nicki. She is very helpful"

Jessica Lopez

February 17, 2023

5  out of  5 rating by Jessica Lopez
"Amazing Services ! 5/5 happier than ever thank you Ring Rx"

Julia Levy

January 31, 2023

5  out of  5 rating by Julia Levy
"I absolutely love working with everyone here. They are always so helpful and respond back in a timely manner. Recently I’ve been helped by Myrna and she is not only nice but knows her stuff. She will even text me updates, which I love, because I work long hours and can’t answer phone calls. Thank you! Highly recommend!"

Jiasheng Li

January 26, 2023

5  out of  5 rating by Jiasheng Li
"Great agent! Really helpful!"

Amelia Urango

January 13, 2023

5  out of  5 rating by Amelia Urango
"I have always felt like one of a family group with this insurance company. Myrna has help me out a lot and r willing to work with their customers"

Taber Seguin

January 12, 2023

5  out of  5 rating by Taber Seguin
"Michelle was very knowledgeable, helpful & prompt."

Ken Kraus

January 9, 2023

5  out of  5 rating by Ken Kraus
"My State Farm agent of many years retired so I had to look around for a new agent and located Kait in my area. My insurance is quite complex with numerous properties and vehicles and I always thought I was getting the best coverage for the least price. Little did I know how poorly I was being taken care of by my prior agent. Kait immediately jumped in and did a thorough analysis of all my insurance needs and presented me with numerous options, all of which gave me better coverage for less cost!! She was truly amazing and I recommend her wholeheartedly. I'd give her 6 stars if I could. She's everything a great insurance agent should be! You'll be fortunate to have her and glad you do."

Megan Kendrick

January 1, 2023

5  out of  5 rating by Megan Kendrick
"I always have a wonderful experience when speaking to Myrna over the phone. She has amazing customer service and a wonderful personality! She’s always quick to help and always answers any questions I have about my insurance. Thank you for everything you do!"

Florencio Guevara

December 29, 2022

5  out of  5 rating by Florencio Guevara
"Their staff was very knowledgeable and help me open a US bank account it was quick and easy"

Chris Massoletti

December 12, 2022

5  out of  5 rating by Chris Massoletti
"Friendly and easy to work with"

Winfred Vanwingerden

December 2, 2022

5  out of  5 rating by Winfred Vanwingerden
"Thank you Kait Hamilton for a wonderful experience. You’re knowledgeable and professional. Really appreciate how you work efficiently and save me money."

Matt Rentz

November 14, 2022

5  out of  5 rating by Matt Rentz
"Myrna Grande was very helpful in quickly and clearly defining plan options and helping me through to being insured from start to finish."

Eric Campbell

November 11, 2022

5  out of  5 rating by Eric Campbell
"Kait was the best insurance agent I have ever came in contact with before. She was very nice and helpful didn’t try to push or force me into a policy but simply gave me the best option with the best price and I am forever grateful to her."

Manuel Nava

November 2, 2022

5  out of  5 rating by Manuel Nava
"(Translated by Google) Thank you very much Myrna Grande I have no words to thank you for all your help and kindness thank you a thousand (Original) Grasias muchas Myrna Grande no tengo palabras para agradeserte toda tu ayuda y amabilidad grasias mil"

Pamela Post (Pam)

November 1, 2022

5  out of  5 rating by Pamela Post (Pam)
"Agent was very helpful and courteous. I appreciated her help. Thank you."

Robert Mayo

October 25, 2022

5  out of  5 rating by Robert Mayo
"Myrna and Kait do a great 5 Star job, they have helped me out repeatedly. I can’t say enough good things. Thanks again for all your help."