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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Austin

Austin

November 1, 2025

5  out of  5
rating by Austin
"I’ve had a great experience working with Kait Hamilton State Farm . Insurance can be very sressful to deal with and hard to understand. They make it feel manageable and are very personable people. Thanks, again!"
We responded:
"Thank you for the kind words, Austin. I'm glad my team was able to make the process manageable! "
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Heyy

October 31, 2025

5  out of  5
rating by Heyy
"Best customer service, Rosie was very patient and clear, she resolved my issue within minutes."
We responded:
"Thank you for the kind review! I'm glad Rosie was able to assist you!"
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Amanda E

October 31, 2025

5  out of  5
rating by Amanda E
"Assistance and support from Alex Dieguez were beyond phenomenal. I was inquiring into details for a pet insurance policy and he was able to answer all of my questions and provide me with all the Information I needed. Definitely will be recommending people to reach out to Alex and setup up a policy due to his amazing service and ease he was able to provide."
We responded:
"Thank you for the 5 star review for Alex! He is a great asset on our team, and I'm glad he was able to provide you with such great customer service. "
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Juan Andalon

October 30, 2025

5  out of  5
rating by Juan Andalon
"Me gusta su servicio muchas gracias a Roci y Mirna por siempre estar dispuestas a yudarme Gracias"
We responded:
"Muchas gracias, Sandra y Juan!"
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Jezabel Dieguez

October 30, 2025

5  out of  5
rating by Jezabel Dieguez
"When I graduated college, I didn’t know much about insurance or where to start. Alex made the entire process incredibly easy to understand. He took the time to explain every detail clearly and helped me find the right coverage without any confusion. Anytime I’ve had a question, he’s been quick to respond and always provided thorough, helpful answers. You can tell he really knows his stuff and genuinely cares about helping his clients. I couldn’t recommend Alex more highly hands down one of the best agents I’ve worked with!"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Alex could make the insurance process easier for you and provide the support you needed. It means a lot to know that my team's efforts to explain everything clearly and be responsive have made a positive difference. We are always here to help you with any questions or coverage needs in the future. "
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Mel Rod

October 30, 2025

5  out of  5
rating by Mel Rod
"Alec is my agent and I had a it if questions. He is so polite and courteous and very patient and answered all my questions after I was done my stress for insurance was gone. Thank you Alec I will recommend you to all my family and friends"
We responded:
"Thank you so much for your kind words! We truly appreciate your recommendation and look forward to assisting you, your family, and friends anytime!"
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Miguel Hernandez

October 23, 2025

5  out of  5
rating by Miguel Hernandez
"Mia so great to work with , we talked about life insurance and she helped me pick out the perfect plan for myself. I didn’t think life insurance was so affordable. Call her up if you want great service!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that I could help you find the perfect life insurance plan that fits your needs and budget. It was a pleasure working with you, and I’m always here if you have any questions or need assistance in the future. Don’t hesitate to reach out anytime!"
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Jorge Garcia

October 18, 2025

5  out of  5
rating by Jorge Garcia
"Mía is and excelente agent very eficiente and gentle when i got my car insurance"
We responded:
"Thank you for the 5 stars, Jorge! Mia is an awesome member of our team and I'm happy she provided great service while setting up your car insurance. "
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Sara Gonzales

October 18, 2025

5  out of  5
rating by Sara Gonzales
"Mia es una excelente agente, nos ayudo con una cotización para el seguro de mi carro. Fue un placer trabajar con ella!"
We responded:
"¡Gracias por la reseña de 5 estrellas, Sara!"
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Nelson Yuen

October 17, 2025

5  out of  5
rating by Nelson Yuen
"This office is always great to work with! Kaits team is so efficient :)"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you enjoy working with our office and that the team has been efficient and helpful. We truly appreciate your support and look forward to continuing to assist you!"
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Nelson Yuen

October 17, 2025

5  out of  5
rating by Nelson Yuen
"This office is always great to work with! Kaits team is so efficient :)"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you enjoy working with our office and that the team has been efficient and helpful. We truly appreciate your support and look forward to continuing to assist you!"
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BJ Baldonado

October 17, 2025

5  out of  5
rating by BJ Baldonado
"“ I worked with Mia today on quote for car insurance, she was really great in helping me understand what i was buying, call her office if you need help with insurance! “"
We responded:
"Thank you for your wonderful feedback! We're glad Mia was able to assist you and make the car insurance process clear and easy to understand. We appreciate your recommendation and are always here to help with any insurance needs!"
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Riley Berris

October 14, 2025

5  out of  5
rating by Riley Berris
"I have felt very supported by State Farm, always have. Always will. Kait has always been very communicative and helpful and address my needs promptly. I worked with Mia on a new plan today and she was exceptional and kind, thorough helpful."
We responded:
"Thank you, Riley!"
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Naseem Islam

October 4, 2025

5  out of  5
rating by Naseem Islam
"I will say that State Farm Team has helped me with understand of qoutes for car to financial assistance. Kait Cortenbach has a team and she is very pleasen and understanding. Myra is great. Yes 5 stars to them. SMILE"
We responded:
"Thank you, Naseem, for the amazing review. Our team works hard to provide a great insurance experience in Santa Barbara and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Michael Stewart

September 30, 2025

5  out of  5
rating by Michael Stewart
"People in the office are great. Appreciate their good service"
We responded:
"Thank you for the review, Michael! I'm glad we were able to provide you good service. We look forward to continuing to work with you. Thank you for your business."
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Ryan B

September 30, 2025

5  out of  5
rating by Ryan B
"Thank you for sharing what you know about insurance Alex."
We responded:
"Thank you for the review, Ryan. I’m glad Alex was able to provide you sign information to help you better understand insurance!"
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Nick Miller

September 29, 2025

5  out of  5
rating by Nick Miller
"I called to cancel my car insurance policy due to needing my own policy at 26 and found other options. When I called I was informed I could look into options of keep my car insurance with them how easy it would be to make a new policy. I was a bit hesitant at first but I spoke to Kaitlin and she did an AMAZING job of explaining everything and listening to concerns and issues of mine and clearing them up. She was very professional but personable. Switch to my own car issuance policy at 26 seemed very confusing but it felt incredibly effortless and clear. I am very confident in saying I am here because the customer service from Kaitlin and how simple everything was to understand. She even called back to make sure I completely understood everything we did and how to look at it on the app. Amazing customer service, couldn't be more satisfied!"
We responded:
"Thank you for the 5 stars, Nick! Kaitlin is a great member of our team and I’m so glad she was able to help make the process seamless and easy to understand. We appreciate your business and look forward to continuing to work with you!"
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Casey Earle

September 29, 2025

5  out of  5
rating by Casey Earle
"Great place to do business. Happy with the service."
We responded:
"Thank you for the review, Casey! I’m glad my team has been great to work with. "
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Nicolas Vázquez

September 22, 2025

5  out of  5
rating by Nicolas Vázquez
"Excellent services, she answered all my questions and gave me a lot confidence. I would not hesitate to recommend Rosie Barron to my friends."
We responded:
"Thank you for the kind review, Nicolas ! I’m so glad Rosie was able to answer all of your questions. We are lucky to have her on the team !"
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Stacey Gannon

September 6, 2025

5  out of  5
rating by Stacey Gannon
"Thanks for being in the community"
We responded:
"Thank you for stopping by, Stacey! "
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Shea Gannon

September 6, 2025

5  out of  5
rating by Shea Gannon
"Great service"
We responded:
"Thanks, Shea! "
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Lala Alvarez

September 6, 2025

5  out of  5
rating by Lala Alvarez
"Always nice and friendly"
We responded:
"Thank you, Lala!"
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Becky Marin

September 6, 2025

5  out of  5
rating by Becky Marin
"Great Customer service"
We responded:
"Thank you, Becky! "
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Melanie Marin

September 6, 2025

5  out of  5
rating by Melanie Marin
"First impression is the agents are very approachable and friendly!"
We responded:
"Thank you, Melanie! "
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Jenny Schatzle

September 6, 2025

5  out of  5
rating by Jenny Schatzle
"Best clothes ever!!"
We responded:
"Thanks, Jenny! "