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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Riley Berris

Riley Berris

October 14, 2025

5  out of  5
rating by Riley Berris
"I have felt very supported by State Farm, always have. Always will. Kait has always been very communicative and helpful and address my needs promptly. I worked with Mia on a new plan today and she was exceptional and kind, thorough helpful."
We responded:
"Thank you, Riley!"
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Naseem Islam

October 4, 2025

5  out of  5
rating by Naseem Islam
"I will say that State Farm Team has helped me with understand of qoutes for car to financial assistance. Kait Cortenbach has a team and she is very pleasen and understanding. Myra is great. Yes 5 stars to them. SMILE"
We responded:
"Thank you, Naseem, for the amazing review. Our team works hard to provide a great insurance experience in Santa Barbara and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Michael Stewart

September 30, 2025

5  out of  5
rating by Michael Stewart
"People in the office are great. Appreciate their good service"
We responded:
"Thank you for the review, Michael! I'm glad we were able to provide you good service. We look forward to continuing to work with you. Thank you for your business."
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Ryan B

September 30, 2025

5  out of  5
rating by Ryan B
"Thank you for sharing what you know about insurance Alex."
We responded:
"Thank you for the review, Ryan. I’m glad Alex was able to provide you sign information to help you better understand insurance!"
Profile photo of Nick Miller

Nick Miller

September 29, 2025

5  out of  5
rating by Nick Miller
"I called to cancel my car insurance policy due to needing my own policy at 26 and found other options. When I called I was informed I could look into options of keep my car insurance with them how easy it would be to make a new policy. I was a bit hesitant at first but I spoke to Kaitlin and she did an AMAZING job of explaining everything and listening to concerns and issues of mine and clearing them up. She was very professional but personable. Switch to my own car issuance policy at 26 seemed very confusing but it felt incredibly effortless and clear. I am very confident in saying I am here because the customer service from Kaitlin and how simple everything was to understand. She even called back to make sure I completely understood everything we did and how to look at it on the app. Amazing customer service, couldn't be more satisfied!"
We responded:
"Thank you for the 5 stars, Nick! Kaitlin is a great member of our team and I’m so glad she was able to help make the process seamless and easy to understand. We appreciate your business and look forward to continuing to work with you!"
Profile photo of Casey Earle

Casey Earle

September 29, 2025

5  out of  5
rating by Casey Earle
"Great place to do business. Happy with the service."
We responded:
"Thank you for the review, Casey! I’m glad my team has been great to work with. "
Profile photo of Nicolas Vázquez

Nicolas Vázquez

September 22, 2025

5  out of  5
rating by Nicolas Vázquez
"Excellent services, she answered all my questions and gave me a lot confidence. I would not hesitate to recommend Rosie Barron to my friends."
We responded:
"Thank you for the kind review, Nicolas ! I’m so glad Rosie was able to answer all of your questions. We are lucky to have her on the team !"
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Stacey Gannon

September 6, 2025

5  out of  5
rating by Stacey Gannon
"Thanks for being in the community"
We responded:
"Thank you for stopping by, Stacey! "
Profile photo of Shea Gannon

Shea Gannon

September 6, 2025

5  out of  5
rating by Shea Gannon
"Great service"
We responded:
"Thanks, Shea! "
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Lala Alvarez

September 6, 2025

5  out of  5
rating by Lala Alvarez
"Always nice and friendly"
We responded:
"Thank you, Lala!"
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Becky Marin

September 6, 2025

5  out of  5
rating by Becky Marin
"Great Customer service"
We responded:
"Thank you, Becky! "
Profile photo of Melanie Marin

Melanie Marin

September 6, 2025

5  out of  5
rating by Melanie Marin
"First impression is the agents are very approachable and friendly!"
We responded:
"Thank you, Melanie! "
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Jenny Schatzle

September 6, 2025

5  out of  5
rating by Jenny Schatzle
"Best clothes ever!!"
We responded:
"Thanks, Jenny! "
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Cathy Leyva

September 6, 2025

5  out of  5
rating by Cathy Leyva
"State Farm is the BEST!!"
We responded:
"Thank you, Cathy! "
Profile photo of Jannine Tuttle

Jannine Tuttle

September 6, 2025

5  out of  5
rating by Jannine Tuttle
"Great community members that really have Santa Barbara residents at the heart of what they do! Awesome!!"
We responded:
"Thank you for the kind words, Jannine! "
Profile photo of Malia Alzina

Malia Alzina

September 6, 2025

5  out of  5
rating by Malia Alzina
"Valid"
We responded:
"Malia, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Elissa Schilling

Elissa Schilling

September 6, 2025

5  out of  5
rating by Elissa Schilling
"Love to see State Farm out here engaging with the community 10 out of 10 would recommend!"
We responded:
"Thank you, Elissa! We love being out in the community and supporting great events like She Is Beautiful. It was great to see you! "
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Susan Roesch

September 6, 2025

5  out of  5
rating by Susan Roesch
"Great for yoga!!! Thanks for supporting SIB"
We responded:
"We love being out in the community - it was great seeing you Susan!"
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Rachel Burquez

September 6, 2025

5  out of  5
rating by Rachel Burquez
"it was great!"
We responded:
"Thank you, Rachel! "
Profile photo of Maritza Vallejos Pellegrino

Maritza Vallejos Pellegrino

September 6, 2025

5  out of  5
rating by Maritza Vallejos Pellegrino
"Wonderful supporter of she.is.beautiful race!"
We responded:
"Thanks, Martiza! We love supporting the community and hope you enjoyed the event."
Profile photo of Elizabeth Roesch

Elizabeth Roesch

September 6, 2025

5  out of  5
rating by Elizabeth Roesch
"Super friendly and helpful staff!!!"
We responded:
"Thank you, Elizabeth! "
Profile photo of Becky Hoey

Becky Hoey

September 6, 2025

5  out of  5
rating by Becky Hoey
"Thank you for your support of She is Beautiful! Alex was the best!!"
We responded:
"Thanks for stopping by the booth, Becky! We hope you had a great time!"
Profile photo of D Torres

D Torres

September 4, 2025

5  out of  5
rating by D Torres
"I had an amazing experience setting up my insurance all thanks to Kaitlin. From the moment I spoke with her on the phone she has been friendly and helpful, providing me a lot of good information. Kaitlin made the whole process smooth and easy getting me get the best rate possible, also providing more info that I can use to benefit me more with savings. The customer service was top-notch, and I'll be recommending anyone who looking to receive insurance to give Kaitlin a call."
We responded:
"Thank you for the review! I'm glad Kaitlin was able to set up your insurance and provide a seamless process. We look forward to working with you."
Profile photo of Josepth Barrientos

Josepth Barrientos

September 4, 2025

5  out of  5
rating by Josepth Barrientos
"I just had an awesome experience with Mia while sorting out my life insurance, and I have to share! She was incredibly helpful and super knowledgeable about everything. I had a ton of questions, some pretty detailed, and she answered them all! Call her if you need help for anything insurance-wise!"
We responded:
"Thank you for the review, Josepth! Mia is a great asset on our team and very knowledge about life insurance. I'm glad she was able to walk you through your options and assist you about coverage. "
Profile photo of Yubenys Marquez

Yubenys Marquez

September 3, 2025

5  out of  5
rating by Yubenys Marquez
"I really appreciate Mia helping me understand what coverages I had on my car insurance and giving me options so that I was paying for things that I actually needed. She was great to work with I definitely recommend to speak with Mia if you’re looking for a quote!"
We responded:
"Thank you for the feedback, Yubenys! I'm glad Mia was able to assist with reviewing your car insurance and great to work with. We strive to help educate our customers on complicated topics like insurance :)."